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VMware Workspace ONE Unified Endpoint Management Specialist (5V0-61.19)


This badge validates a candidate’s deep understanding of how to implement and troubleshoot all components of Workspace ONE Unified Endpoint Management

Number of Questions: 60


Exam Details (5VO-61.19)

The VMware Workspace ONE Unified Endpoint Management Specialist exam (5VO-61.19) which leads to VMware Specialist Workspace ONE Unified Endpoint Management 2021 Specialist badge is a 60-item exam (5VO-61.19), with a passing score of 300 using a scaled method. Exam (5VO-61.19) time is 100 minutes.

Exam Delivery

This is a proctored exam (5VO-61.19) delivered through Pearson VUE. For more information, visit the Pearson VUE website.

Badge Information

For details and a complete list of requirements and recommendations for attainment, please reference the VMware Education Services — Certification website.

Minimally Qualified Candidate

The minimally qualified candidate should be familiar with recommending and designing VMware Workspace ONE Unified Endpoint Management solutions. Candidates must hold a valid VMware Certified Professional — Digital Workspace certification and have completed all recommended training courses for this credential. The successful candidate will likely hold additional industry-recognized IT certifications or accreditations. The MQC should have all the knowledge contained in the exam (5VO-61.19) sections listed below.

Exam (5VO-61.19) Sections

Section 1 – Fundamentals of Troubleshooting Workspace

Objective 1.1    Summarize the general logic of Workspace ONE UEM issues troubleshooting.

Objective 1.2    Summarize the workflow topology of each Workspace ONE UEM productivity and integration component.

Section 2 – Workspace ONE UEM Console Troubleshooting

Objective 2.1    Identify common Workspace ONE UEM console issues.

Objective 2.2    Troubleshoot Workspace ONE reporting issues.

Objective 2.3    Troubleshoot issues related to group management and assignments.

Objective 2.4    Collect and analyze Workspace ONE UEM console lops.

Section 3 – Endpoint Troubleshooting

Objective 3.1     Troubleshoot endpoint connectivity issues.

Objective 3.2     Summarize the key factors in collecting and analyzing Workspace ONE UEM Device Services lops and targeted lopping

Objective 3.3        Troubleshoot DEP enrollment issues.

Section 4 – Workspace ONE UEM Enterprise Integration Troubleshooting

Objective 4.1     Troubleshoot issues related to Cloud Connector.

Objective 4 2    Troubleshoot issues related to directory services integration

Objective 4.3    Troubleshoot issues related to Certificate Authority (CA) integration

Objective 4 4    Troubleshoot issues related to VMware Identity Manager integration in Workspace ONE UEM

Section 5 – Email Troubleshooting

Objective 5.1     Identify common email issues.

Objective 5.2     Troubleshoot Secure Email Gateway (SEG) related issues.

Objective 5.3     Troubleshoot PowerShell integration related issues.

Objective 5.4     Troubleshoot issues related to email compliance policy.

Objective 5.5       Troubleshoot issues related to Email Notification Services (ENS).

Section 6 – Application Troubleshooting

Objective 6.1     Troubleshoot issues related to public application management lifecycle.

Objective 6.2     Troubleshoot issues related to internal application management lifecycle.

Objective 6.3     Troubleshoot issues related to Apple Volume Purchase Program (VPP).

Objective 6.4     Troubleshoot issues related to Windows Store for Business.

Objective 6.5     Troubleshoot issues related to per-app VPN Section 7 – Content Troubleshooting

Objective 7.1       Troubleshoot issues related to Content Gateway.

Objective 7 2     Collect and analyze Content Gateway lops.

Objective 7.3       Troubleshoot issues related to an Admin Repository.

Objective 7.4       Troubleshoot issues related to Workspace ONE

Sample Questions


What are the minimum requirements for the PowerShell Mail integration with Microsoft Exchange service account when only iOS and Android devices are in use? (Choose two.)

A. Mail Recipients role.
B. Recipient Policies role.
C. PowerShell 2.0.
D. Port 80 between device server and Exchange server opened.
E. Organization Client Access role.

Answer: C and E


An administrator has configured a per-app tunnel in a cascade deployment type. Between the
network segments, the administrator has implemented a load balancer that is providing SSLoffloading.

None of the per-app tunnel configured apps are able to establish a tunneled connection. What is the

A. Per-app tunnel cannot be deployed in cascade mode.
B. Per-app tunnel does not support SSL offloading.
C. The SSL offloading needs to be enabled between the two tunnel servers.
D. Per-app tunnel does not support SSL offloading between the two relay -endpoint tunnel servers.

Answer: B


An administrator has configured the Azure Active Directory configuration successfully. The
Microsoft Store for Business Applications does not work.

What is most likely the cause?

A. A Workspace ONE Enterprise Licensing is required.
B. The Workspace ONE UEM license of the Microsoft Store for Business is missing.
C. The Store for Business assets need to be configured at the same OG as the Azure AD services.
D. The Active

Answer: C


Which three items are Device Event categories for filtering? (Choose three.)

A. Administration: command, device, profiles
B. Security; authentication, certificate pinning, custom
C. Enrollment: authentication
D. Enrollment: authentication, device
E. Security: authentication, certificate pinning, compliance status
F. Administration: command, device, profiles, application

Answer: C, D and F


An administrator used the Getting Started Wizard to integrate the VMware Identity Manager. After a while, the administrator noticed that the integration was not working any more.

Which setting should be confirmed that it has not been disabled?

B. Enterprise Connectivity

Answer: D